1. Introduction
Welcome to GOGUIDE. By accessing our website and using our services, you agree to be bound by these General Terms and Conditions. Please read them carefully.
2. Scope of Services
GOGUIDE provides an online platform connecting travelers with local guides. Our services include the facilitation of bookings and payments between travelers and guides. GOGUIDE itself is not a provider of any tours or activities and is not responsible for the execution of the services booked on our platform.
3. User Accounts
To use certain features of our platform, you may need to create a user account. You must provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
4. Booking and Payment
When you make a booking through GOGUIDE, you will be required to provide payment information. Payment is processed securely through our platform. Upon successful payment, you will receive a confirmation email with the details of your booking.
5. Cancellations and Amendments
- Cancellations or Amendments:If you need to cancel or amend your booking, please do so within the specified period prior to your check-in date, as detailed by your guide. Cancellations or amendments made after this period will incur cancellation fees, which will be charged to the credit card on file. You can only cancel the tour after the guide approve your booking.
- No Shows: If you fail to show up for your booking without prior notice, cancellation fees will apply. These fees will be charged to the credit card on file.
6. Guide Responsibilities
Guides on our platform are independent contractors and are responsible for providing the services listed. They must ensure their services meet the descriptions and quality standards promised on the GoGuide
7. User Conduct
Users of GOGUIDE agree to use the platform in accordanc
8. Liability
GOGUIDE acts solely as an intermediary between travelers and guides. We are not liable for any direct or indirect damages resulting from the use of our platform or the services booked through it, including but not limited to personal injury, loss,
9. Intellectual Property
All content on the GOGUIDE platform, including text, graphics, logos, and images, is the property of GOGUIDE or its content suppliers and is protected by intellectual property laws. Unauthorized use of this content is prohibited.
10. Privacy
We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our platform, you agree to the practices d
11. Amendments
GOGUIDE reserves the right to modify these General Terms and Conditions at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated te
12. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of China. Any disputes arising from these terms will be subject to the exclusive jurisdict
13. Contact Us
If you have any questions or concerns about these terms and conditions, please contact us:
- Email: support@goguidecn.com
- Phone: +86 152 110 30818